Request for Proposals: KBOO IT In-Station Contractor

Posted Oct. 17, 2017

Please submit proposals to web [at] kboo.fm by Novermber 15.

Call Jenka Soderberg with questions 503-231-8032 ext. 201

Terms: $750/month - average, depending on hours worked (prefer hourly rate of $30 or less, higher hourly rate considered contingent on experience)

Qualifications

• Experience in Windows Server maintenance and updates - Active Directory, Virtual Servers, RAID Arrays

• Experience with creating and restoring backups of Windows Virtual Servers

• Experience with networking, firewalls and internal and external network security

• Experience with hardware installation and upgrades

• Knowledge of IT best practices, security trends, network mapping and documentation

• Ability to train and supervise volunteers.

• Excellent organizational skills and attention to details.

• Ability to work well under pressure and without direct supervision.

• Ability to work with a wide variety of people in a multicultural, cooperative, progressive organization.

• Ability to work flexible hours as necessary, and be available in case of IT emergency.

• Ability to think outside the box of traditional IT infrastructure, to meet the unique needs of a radio broadcasting enterprise

• Preferred skills: Experience with IT in a broadcast environment, audio or video

Duties to cover:

1. Oversee volunteer team that maintains KBOO’s local area network, consisting of approximately 35 Windows Workstations (Windows 7)

2. Maintain security of network, including firewall, traffic/IP monitoring, and mitigation of internal and external breaches.

3. Carry out regular updates of onsite Windows 2012 Servers (Active Directory with RAID Array and Virtual Servers).

4. Maintain backups of onsite Windows Servers, including test restores.  KBOO currently uses Windows Server backup for on-site backup, and Crashplan for cloud backup.

5. Provide second-tier helpdesk support for Staff and Volunteers (1st tier provided by tech operating team staff and volunteers)

6. Install OS updates on Windows Servers (usually about once per month) and firmware updates on networking hardware as needed.

7. Document all adds/moves/changes to KBOO’s local and wide area networks.

8. Assist KBOO with planning for future IT upgrades, obtaining software and licenses (discounted through TechSoup) and upgrading existing equipment and software.

Working Conditions

KBOO is a community radio station with over 500 volunteers, and 24 hours a day of broadcasting. The atmosphere is hectic and stimulating.  The ability to work in this kind of environment is essential.

Workplace expectations at KBOO radio include: effective verbal and written communications; conflict de-escalation; skillful volunteer relations and utilization; capable project management; work-area organization; response to phone calls and  emails; teamwork and cooperation with other employees, volunteers, and Board members; furtherance of KBOO mission, goals and values; meeting attendance and participation; capable departmental budgeting; and punctuality.

Non-discrimination & Equal Opportunity

KBOO Community Radio is an equal opportunity employer. Our organization does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, sexual orientation, class, gender identity, creed, physical or mental disability.